Health Policy & Law Basics

Health Policy & Law Basics


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Health Policy & Law Basics

Even though the viewpoint is regarded as significant and imperative, other aspects of quality need to be observed in order to ensure that satisfaction is generated among clients accessing healthcare within the organization. Indeed, the services provided by the healthcare institution must enact a response towards the values and preferences of the clients within the industry. Hence, the implementation of quality initiatives is important for the newfound direction illustrated by the organization concerning increasing customer satisfaction. In overview, quality initiatives build on the current obligations of the healthcare field by establishing clear, measurable, and specific targets. Such objectives are consistently aimed at augmenting the quality of services in the respective healthcare provider. In this respect, the organization needs to enlist a triad of quality initiatives that can allow it to gratify the goals it has set in terms of improving clientele satisfaction.

One effective example of a quality initiative aimed at increasing clientele satisfaction and reducing costs comprises the improvement to access in prenatal care (Mayberry, Nicewander, Qin & Ballard, 2006). For instance, by offering convenient and culturally sensitive schemes within prenatal care, the organization can raise the quality involved in the care of pregnant women. Additionally, eradicating the barriers restricting access can also take place via the use of preventive services in prenatal care. For example, the implementation of mammograms can allow the organization to improve the quality of the service it provides through permission of early diagnoses. Aside from augmenting the satisfaction of these clients, the organization can also decrease its expenditure through the avoidance of repeat cases. Accordingly, a quality initiative aimed at prenatal care can lessen premature rates of delivery for pregnant women. This can assist the organization in decreasing the costs associated with performing premature deliveries.

Another example of an effective quality initiative for the respective organization involves the study and standardization of disease management in appropriate situations. Accordingly, the assessment of this can be effective in determining the best alternative through which certain diseases can be managed properly. For instance, the HealthTexas Provider Network (HTPN) Quality Initiative has embarked on a research of the methods that can be utilized to manage clients with diabetes mellitus (Mayberry, Nicewander, Qin & Ballard, 2006). In this respect, the initiative can augment healthcare by providing optimal alternatives that may succeed in raising consumer satisfaction. As such, a quality initiative aimed at uncovering new forms of treatment for illnesses can be highly assistive to the organization. Interestingly, the initiative may wield information regarding proper management of the illnesses due to the research-support nature of the field in question. For instance, the area of evidence-based medicine can subject different processes to an extensive analysis that will determine the best cost-effective and highly productive strategy in terms of disease management.

Lastly, a good example of a quality initiative for the organization involves the improvement of care services for ethnic and racial minorities within the surrounding population. By eliminating such inequities, the organization can establish an equitable healthcare system that facilitates the health needs of the ethnic minority as much as of those of the majority population. In this respect, the quality initiative can augment the treatment results associated with health. Furthermore, the initiative can focus its attention on eradicating the inequalities widely expressed in the current healthcare system especially in terms of race and ethnicity (Aaron & Clancy, 2003). As such, the program plans to concentrate on strategies that establish and apply culturally proper care. Such strategies will focus on facilitation of care delivery among minorities, provision of society-based services as well as technical aid designed to augment health awareness. In addition, the sole purpose of the initiative involves applying tactics that facilitate patient gratification and ensure the reduction of extraneous expenses derived from traditional healthcare practices.

As a follow up to the last quality initiative, the integration of Medicare and Medicaid programs can be highly beneficial in limiting the costs incurred by the hospital especially in catering to persons unable to cover the expenses they amass from accessing the services. Accordingly, these managed care schemes can assume the lead specifically in addressing the mentioned inequities within the organization’s healthcare environment. Through federal-based collaborations and financing, the healthcare organization can benefit by reducing the costs associated with the treatment of ethnic populations. Additionally, the Medicaid programs are mandated to offer information concerning the ethnicity or race of the persons that enroll for them (Lillie-Blanton & Hoffman, 2005). With such information, it may be possible to implement plans that recognize the inequalities in the quality of care and thus, create schemes within a culturally competence service.

Secondly, Medicare programs can also assist in identification of the inequities that persist within the organization’s healthcare environment. Apparently, these schemes are required to perform a quality enhancement projects within areas that express linguistic and culturally competent disparities (Lillie-Blanton & Hoffman, 2005). With this, the implementation of Medicare programs can direct federal funds to the community and setting occupied by the healthcare provider. With this, development may take place within the ethnic populaces. For instance, projects aimed at enabling education or communication can be established. Such schemes will be imperative in providing the racial populations with the ability to communicate effectively with the healthcare provider and thus, allow the provision of satisfactory care services.






















Aaron, K. F., & Clancy, C. M. (2003). Improving quality and reducing disparities: Toward a common pathway. Journal of American Medical Association, 289(8), 1033-1034.

Lillie-Blanton, M., & Hoffman, C. (2005). The role of health insurance coverage in reducing racial/ethnic disparities in healthcare. Health Affairs, 24(2), 398-408.

Mayberry, R. M., Nicewander, D. A., Qin, H., & Ballard, D. J. (2006). Improving quality and reducing inequalities: A challenge in achieving best care. Baylor University Medical Center Proceedings, 19(2), 103-118.

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